Refund policy
Our money-back guarantee
We want you to keep taking Rejuvenate because it works for you, not because returning it is a hassle.
- 12-Week Supply: 90-day money-back guarantee, counted from the date your order is delivered.
- Everything else (Single Box, 4-Week Supply and subscription renewals): 30-day money-back guarantee, counted from the date that order is delivered.
If you are not satisfied, email us at abby@drinkrej.com within the guarantee window with your order number. We refund the product price in full to your original payment method. You do not need to send anything back.
The guarantee covers one refund per customer for the same product. Shipping charges on a Single Box are refunded too.
Subscriptions
Cancelling a subscription stops future orders; it does not refund orders already charged. If a renewal was charged and you did not want it, contact us within 30 days of delivery and the 30-day guarantee above applies to that renewal.
You can skip, pause, change flavors, change frequency or cancel at any time from your account, or by emailing us. Changes made before the next billing date apply to that order.
Damaged, wrong or missing items
If your order arrives damaged, is the wrong item or does not arrive, email us within 30 days of the expected delivery date with your order number (and a photo for damage). We send a replacement or refund you, your choice, at no cost.
How long refunds take
We process approved refunds within 5 business days. Your bank or card issuer may take another 5 to 10 business days to show it.
Contact
Rejuvenate Muscle Health, a brand of Promino Nutritional Sciences Inc.
7320 East Fletcher Avenue, Tampa, FL 33637, USA
abby@drinkrej.com